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I moved to the Triangle from Manhattan last year, was a bit worried about finding someone to care for my piano. (I'd had the privilege of a superb technician in NYC who worked with exacting musicians such as composer/pianist Michael Harrison.) Fortunately, I met Richard Ruggero, who practices tuning/regulating as the art that it truly is. There are few craftsmen like him who have the ear to tune a piano for beauty, not just accuracy--something no electric tuning device can accomplish. Richard goes miles beyond what is strictly required; he was sharp enough to pick up a "buzzy" string in the base that previous tuners had been content to let pass. Moreover, he's a genuinely kind, warm-hearted person, and his colleagues at Ruggero Piano have been delightful to interact with. I feel so lucky to have found this company and am honored to support their business. Long may they prosper!
I was looking for a piano mover to pick up and deliver a grand piano from my house to my son’s house and got a wonderful referral from the folks at Ruggero. Specialty Movers , owned by Cheddy, handled our move with great care and obvious experience. Cheddy and his crew were efficient, wasted no time and did an A Plus job! I would highly recommend them for any moving needs!!
Thank you. Everything about Ruggero has been fabulous. I'm totally impressed. I'm excited about piano arriving tomorrow. Compliments to Zach, Chris, and Allen for such great service.
Well informed and professional staff
Great store with beautiful pianos!
Staff member was Jay and he was very knowledgeable and customer orientated. Highly recommend a visit for your next piano.
I am a local piano teacher, and have both bought instruments from Ruggero and also used their performance space for recitals. I have been so impressed by their professionalism and kindness, and they have always taken great care of me and my piano. Buying from them was a zero pressure experience that actually ended up being fun—they are so willing to work with any size budget, and will search for the right piano for you for as long as it takes. I have LOVED the piano I bought from them, and when it had a couple issues within the first year of buying it they moved it to the shop and back and fixed it at no cost to me whatsoever. I send all my students to Richard and his family, and will be continuing my business with them for as long as I teach and play!
Thank you for the opportunity to present my music. We were enthralled with the exquisite Bosendorfer. If you run out of space, you’re welcome to store one at my house. Thank you again for supporting new music.
Highest level of skill, service and personal attention over many years. I wouldn't trust my piano to anyone else.