919-839-2040
Thank you so much for the great customer service over the last few months. My husband and I enjoyed working with you and your... — Ana Warren
It was great doing business with you folks.... — The Cyrus Family
The piano lamp arrived a week early, just in time for my husband’s birthday and it is GORGEOUS!  Thank you for your help in selecting and ordering the... — Patty
Thank you Chris and Ruggero Piano!  We love our new... — Karen Dear
I just wanted to let you know that the Yamaha piano I purchased from you all is just fantastic. I've been enjoying it for a few weeks now, and the sound is every bit of the quality I remember about Yamaha growing up. You all were so supportive as I tried to salvage my mom's old piano, and you were... — Annis Barbee
The piano repair looks lovely. It is so nice to have it home again. Thank you for a superb job. Well... — The Reese Family
The pianos and keyboards at Ruggero Piano help fill this world with music. Grateful to have Chris Ruggero and his dad Richard making a difference in the community with their instruments. If you're close, please stop... — Stefan Youngblood
We enjoyed visiting your showroom yesterday. Your reputation for offering the highest quality of pianos and your excellent customer service, as well as a high recommendation from a friend, makes this decision much easier for... — The Mills Family
Thank you so much for your assistance in our selection of a piano for the sanctuary of Midway Baptist Church. Your kind and knowledgeable staff was very helpful. We look forward to receiving the piano this coming week and using it in our... — Midway Baptist Church
Thank you and your staff so much for your hard work last week, the piano sounded divine and the pianist was very... — Joelle Hathaway
Thanks for all the great customer care. Your tour when I was there to simply hear one of these pianos made the difference between me getting a used instrument versus a new one from you. I had zero intention of buying new, but the more I investigated the more attractive you guys became. I’m... — Mike Barnett
I also wanted to let you know that the piano movers you sent were prompt and efficient, called when they were an hour out to let me know exactly when to expect them. They made sure everything was working before they left. Thanks again for the headphones and for everything.  I can truly say it was... — Sally Waller
On the 4th Friday in September I took my election-weary self to Ruggero's for a luxurious two hours of arias, Broadway tunes, Chopin channeled by a physicist from Duke, and a Beethoven sonata performed by a duo on a Yamaha and a Schimmel.   I left rejuvenated by music, sated by hors d'oeuvres,... — Margaret Toman
Thanks Richard for another fantastic tuning! You’re the best!... — Rick Grooms
Thank you for all you do for... — Linda Durant (Piano Teacher)
Used them for... — Rodney Perry
I've been the piano business for over 35 years... My wife majored in piano performance at UNC and later took lessons with Richards brother John we have nothing but great things to say about this company! You guys are the... — Bobby Charlton
Great Service!!! Professional, Polite, On Time Service. I would recommend them for all your Piano needs. They can Tune, Voice, Regulate, Rub Out, Refinish, Restore or Repair your... — The Shemanski Family
Amazing group, unparalleled professionalism and service. I finally got a stunning Estonia 168 model medium grand piano after waiting for nearly a decade and I could not have had a smoother or more pleasant experience. They also do their own ...MoreAmazing group, unparalleled, professionalism, and... — Tristen Park
Ruggero Piano has been in business for nearly 50 years, and when you visit, you can easily understand why. It's a family business where they know and love pianos like no other. Excellent, comprehensive selection of the best pianos at any ...MoreRuggero Piano has been in business for nearly 50... — Charles Ryder
We got to christen LR's newest acquisition tonight, a 9' Bösendorfer which amazed concert goers who were used to seeing either our past-it's-prime Steinway or a rented piano on stage for our soloists. Let me tell you folks, to say this instrument has an AMAZING sound understates what I heard. I... — Tim Phillips – Lenoir-Rhyne University
Great experience, thank... — Todd Miller
Phenomenal service, the Ruggero’s know pianos better than anyone in the business.... — Sean Steigerwald
Great service and... — Marie Adamo-Shemanski
I have been thrilled with my experience with Ruggero Piano- very warm friendly and extremely knowledgeable. There was no sales pitch- truly a pure desire to fit me with the proper piano for my needs. The pianos in the showroom are incredibly outstanding and was a delight to find just the right one.... — Pamela Joseph
Your staff was so kind and helpful bringing this piano to our home. You have done a wonderful job with the restoration - it was quite a mess when we received it. NOW, I hope I can learn to play it. Many thanks for the good... — Anne McLaurin
"Thanks again for all the assistance you and your lovely family provided us these past months.  Aubri is quite proud of her new piano!  Her goal of having something so lavish seemed almost absurd to her, but you helped to make her dream come true.  I don’t know what the future holds for Aubri... — The Woodard Family
"I recently had Ruggero Piano to replace the hammers, action parts, and key covers on my Baldwin grand piano built in 1956. I am a concert artist who tours and records. I can not say enough good about the wonderful work they did for my on both my Steinway concert grand and my smaller Baldwin grand.... — Mark Anderson
"I am really impressed by all the staff at your store. Jay was really knowledgeable and helpful the day we came by. And you sent me email to follow up, what a great team you guys are!! I will keep you guys in mind when it is time for us to upgrade. And we will definitely recommend you guys to our... — Frances Chen
"Just wanted to let you know how much I appreciated getting my piano tuned. It sounds beautiful!!! It has been such a good piano and thank you for keeping it in good... — Berti Stevens
"Mason Hamlin AA delivered and set up yesterday in a most professional manner.  We look forward to being part of the Ruggero... — The Broadstone Family
"As always, I will continue to pass on to my students, friends and others who ask me, Ruggero's Piano Store. The atmosphere and quality of service are... — Emese Pedroza, Piano Teacher
"Ruggero Piano guided us with expertise as we looked upgrade from an upright to a grand piano. The staff listened and were patient as we explored various options before making a selection that was in our budget.  Our new-to-us piano was delivered on time and in beautiful condition.  Our... — The Webber Family
The piano looks great! (Sounds great too!!) You did a beautiful job working on it. Thank you for stopping by to show me how the Dampp-Chaser system works. I'm always amazed to see how Specialty Movers moves the piano! It looks great, as you can see. See you in a month for... — Jessica Isaacs
"I'm a professional pianist and the music director for a large church in Raleigh. Ruggero Piano has tuned and maintained the church's pianos for many years. Because our instruments are used in weekly worship services, public performances, ...MoreI'm a professional pianist and the music director for... — Brian Pappal
"We utilized Ruggero for piano tuning & pitch correction. The technician the came to our home was very professional, friendly & knowledgable. Scheduling with the is very easy. Staff is friendly & accommodating. Great value for quality... — Rena Narron
“I recently purchased a piano at Ruggero Piano. I went there after much research, as they have an excellent reputation. Richard was wonderful. I learned a lot about pianos! Richard is also a kind and very patient man. So glad I found... — Janice Lee
“I purchased an Estonia 190 at Ruggero Piano, a dream come true for me. I had tears in my eyes when we left the store. Ruggero Piano is a wonderful store to work with. Richard even came to my home to help me measure the room where I will place the piano.”... — Deborah Rudi
“Before buying my piano at Ruggero, I had a 30 year old Yamaha console which I had been outplaying for a couple years and was hindering my technique advancement. So I started researching pianos. After research, I visited 6 dealers, half of which I visited twice, and played 13 different upright... — Shannon Hughes
“Thank you again for your graciousness in dealing with the Piano Task Force and others at the Kirk of Kildaire in recent months. Many good things have happened-new relationships have been formed, old ones strengthened, and best of all; we have a wonderful new piano in the sanctuary! Thank you so... — Kirk of Kildaire
“Thank you so much for letting me bring my piano students down to your shop and for the time the people in your store gave to them. The students really did enjoy it all and we learned a... — Polly Greene
“Piano is my greatest passion and it excites me to play in these great competitions. Thank you very much for supporting the Young Artist Auditions competition. I appreciate your investment in young musicians by supporting this competition.”... — Paul Tanner
“Wow! What a great result from this latest service. This piano is more amazing than... — John Pittman
“We love the piano! When the room is complete, it will look as if it was made to be part of our family. More importantly, we can’t wait to hear it played by someone worthy and talented to bring its sound to... — Grant Yarber
“We are so thankful that you tune our piano! It is a blessing to us as we sing praises to Him each Sunday and Wednesday night. Please come visit us when you... — The Congregation of Church of the Cross
“Many, many thanks for the wonderful piano and service. The kids are especially... — The Phinazee Family
“Hi all! We LOVE our Schimmel piano. Thank you for directing us toward a piano we love…”... — Linda McDannold
“Your business is run with honestly, integrity, and care. I appreciate it and wanted to say so “out loud!” It’s sad that the way you run your business and your personal relationships isn’t the way the majority of people live. You really do sand head, shoulders, and heart above most... — Diane Esterly
“I just wanted to express my gratitude and appreciation for an unmatched level of salesmanship and accommodation. While budget-minded families might never expect such a high-quality dealer as yourself to meet our needs and beat everyone else’s price, you did just that. Thank you, sincerely and... — Bridget Scullin
“On behalf of our entire family, thank you and everyone involved so very much for the recent delivery of our piano. It is a dream come true! We currently have three sons taking piano lessons through community music School. The boys had been using a keyboard at home for practice and there is... — Betsy Shpurker
"We love Ruggero Piano! You are such amazing supporters of the... — Melanie Doerner, NC Theatre
I want to thank you for giving me a tour of your state-of-the-art facility and demonstrating the pianos for me. Your customer service made the roundtrip drive from Greesnboro worth the effort. If I lived in Raleigh, I would be a regular customer.... — Karen Holstein
I was extremely pleased with Ruggero Piano, where my church purchased our piano. They are a family business. I dealt with wife, husband, son and even at times a salesman. All were very helpful in various ways at various times. They were all about as close as you can get to the “perfect... — Brenda Carey
I just bought a Schimmel C120 from my local dealer here in Raleigh North Carolina, Ruggero Piano. The piano shop is family owned and their professionalism was excellent. The staff was extremely knowledgeable, courteous and helpful.... — Shannon Hughes
Richard Ruggero has been New Hope’s piano technician for at least 8 years. With many pianos in a large church, it’s challenging to keep abreast of all their maintenance needs. I’m grateful for the quality of Richard’s professional work, and grateful also for the care that he gives us in... — Philip Hayden, Minister of Music at New Hope Baptist Church
We purchased our Schimmel grand piano from Ruggero Piano late in the summer of 2001 after an extensive search, which included all of the major brands of pianos, made in the U.S. and abroad. We considered many pianos, but after playing the Schimmel, knew that we had found the best piano for our... — Elizabeth Gulley, First Presbyterian Church of High Point, NC
I am happy to recommend Ruggero Piano to anyone who may be looking for a new piano. My first experience with the Ruggero’s came about when, as a member of my church’s Search Committee, we discovered what we felt was the best piano for use in our sanctuary: the six-foot Schimmel. It’s an... — Susan Lohr, Holy Trinity Lutheran Church
Thrilled to be a client and have Richard service my piano. It sounds better and better with each tuning! I am so grateful to be for fortunate!! The treble is so clean and clear. It just sings!! Thank you... — Rick Grooms
Richard Ruggero is maintaining my 2004 Mason-Hamlin BB grand piano. He does a great job and last year he replaced the hammers on the piano for me. Ruggero has a wonderful selection of top-quality pianos in the store and it is a pleasure to go... — Gordon Stevens
Congratulations, Richard Ruggero and Deborah Ruggero, 2014 Raleigh Medal of Arts winners! You so deserve this honor as you give so much to the arts... — Anna Bess Brown
Ruggero Piano's Fourth Friday Concerts are the best deal in... — Catherine Hamner
I just want to recommend Ruggero Piano to anyone who might be looking for a new piano or who might need their current piano tuned, restored, refurbished or worked on in any way. The Ruggero's are a unique family who specialize in the complete process of pianos, no matter what the need may be. They... — Phyllis Mook
Thank you Richard for taking care of my piano! It sounds... — Rick Grooms
Wonderful Artist. Phenomenal work! The best in the business and will recommend them to... — Rick Pridgen
"Ruggero Piano was extremely helpful and a pleasure to deal with. I am taking my children back for a field trip of the workshop. It is amazing to see what all goes into the production of rebuilding a piano. It was one of the best customer experiences I have ever... — Jenny Sharma
"I just wanted to thank you for being so kind and patient with me as we've worked through getting my new piano--it's already such a blessing, and I can't wait to see my students enjoy it over the next few years. I'm so excited about it! I love the sound. You made the buying process very smooth and... — Mary DeBoy, Piano Teacher
Also, please let us tell you and your family what a wonderful shopping experience we had Saturday with Jay.  We had every intention of going to your store and 2 others in the area when we arrived.   Jay did it the way all businesses should - he showed us the reasons why we should shop with you... — Donna Hardy
I shopped for my first acoustic piano for 6 months, both new and used, and both private sales and dealers. I looked at dozens of pianos. What I learned along the way, both good and bad, always brought me back to Ruggero Piano. Their professional and courteous approach stood out, so, eve as an early... — Brian Mulligan
I have been a professional pianist for 30 years. I have always had nothing more than an upright piano at my home, so back in Jan of 2013 I made the decision to purchase an old piano that would be rebuilt. The piano would be ready in March, around the same point I found Ruggero... — Joey Calderazzo
One of the things that pushed me to buy now was the low pressure but consistent follow-up as I considered buying a new piano.  When I visited the store the staff encouraged me to try a number of pianos and left me alone to play.  When I asked Chris for a straight sale prices he was able to... — Don Carter
Richard and Deborah, I just wanted to let you know what great service I received from Jay. I have an older piano that was extremely out of tune after it was moved from outside the state and then not tuned for 2 years.  Having played other instruments, but never piano, Jay did a great pre-sales... — Jamie Andelman
In the early '60's, when I was about eight, my mother went to the Steinway warehouse in Los Angeles, played every grand piano there, and found the 1923 L-model instrument that perfectly expressed her vibrant personality. After we moved to Durham, I spent many a pre-dawn hour at that piano (Mom's... — Robin Huestis Prak
“Dear Ruggero Piano, Thank you so much for donating to this year’s young artist auditions! Playing piano and competing has always been enjoyable to me, and I would’ve never received an award without your help! I am so grateful. Thanks... — Sincerely, Melissa Sultan
“I cannot thank Ruggero Piano enough for their assistance with my purchase of the wonderful Estonia piano. It is a dream come true for me. I am enjoying playing it and plan to challenge myself more each day. I appreciate their patience while I explored many of their pianos. My only regret is that... — Diane Garner
“Thank you for letting us have the Playathon in your recital hall again this year. This was our fifth year doing this and the students are still enthusiastic about playing. I think they like the idea that their music is helping another young person. Having the event in your store and in the... — Polly Green, Piano Teacher