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What can I say to express appreciation to Richard and entire crew at Ruggero. They have taken care of me through thick and thin. Expert tuning, repair, insurance advice, pianos for friends. Richard is like part of family...leave door open for him, he tunes Bosendorfer and sometimes Knight...leaves me an invoice...perfect! Takes care of many friends in Chapel Hill with excellent service. John too, of course. Ruggero Piano exemplifies the best in a professional family business!
What a wonderful piano shopping experience! We loved the expertise of the staff and the no-pressure environment at Rugerro. Mr. Rugerro encouraged our daughter to try every piano and patiently answered all of our questions. Delivery was on time and set up perfectly. Would definitely recommend Rugerro to anyone in the market for a piano!!
Great people to deal with. I had some issues trying to move my piano, they were very helpful and worked to accommodate my schedule. I will call on them the next time I need my piano tuned or have to move.
Excellent professional services with family care. Endless inventory and fast delivery of our of the showroom instruments. A place to go for instruments and events supporting local teachers, students and organizations. Two thumbs and two big toes up!!
I am a local piano teacher, and have both bought instruments from Ruggero and also used their performance space for recitals. I have been so impressed by their professionalism and kindness, and they have always taken great care of me and my piano. Buying from them was a zero pressure experience that actually ended up being fun—they are so willing to work with any size budget, and will search for the right piano for you for as long as it takes. I have LOVED the piano I bought from them, and when it had a couple issues within the first year of buying it they moved it to the shop and back and fixed it at no cost to me whatsoever. I send all my students to Richard and his family, and will be continuing my business with them for as long as I teach and play!
I moved to the Triangle from Manhattan last year, was a bit worried about finding someone to care for my piano. (I'd had the privilege of a superb technician in NYC who worked with exacting musicians such as composer/pianist Michael Harrison.) Fortunately, I met Richard Ruggero, who practices tuning/regulating as the art that it truly is. There are few craftsmen like him who have the ear to tune a piano for beauty, not just accuracy--something no electric tuning device can accomplish. Richard goes miles beyond what is strictly required; he was sharp enough to pick up a "buzzy" string in the base that previous tuners had been content to let pass. Moreover, he's a genuinely kind, warm-hearted person, and his colleagues at Ruggero Piano have been delightful to interact with. I feel so lucky to have found this company and am honored to support their business. Long may they prosper!
I was looking for a piano mover to pick up and deliver a grand piano from my house to my son’s house and got a wonderful referral from the folks at Ruggero. Specialty Movers , owned by Cheddy, handled our move with great care and obvious experience. Cheddy and his crew were efficient, wasted no time and did an A Plus job! I would highly recommend them for any moving needs!!
Thank you. Everything about Ruggero has been fabulous. I'm totally impressed. I'm excited about piano arriving tomorrow. Compliments to Zach, Chris, and Allen for such great service.
Well informed and professional staff