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Ruggero was the first store we visited on our quest to find a piano for our son. We felt immediately welcome and at ease once we walked into the door and were greeted by Richard Ruggero. We visited other stores afterwards but nothing compared to the customer service and selection of Ruggero. We decided upon a used Weinbach upright in excellent condition and with great sound. We worked with Chris Ruggero to complete the purchase. We are loving the new "addition" to our household.
This is my favorite place in the world. Between the quality of the instruments, service, community involvement and the 4th Friday concerts, Ruggero Piano is unrivaled.
This is a top-notch piano store and I highly recommend a visit to anyone looking to buy a piano. Indeed, it would be well worth a long drive.I visited this summer, and ended up spending three hours at the store trying out grand pianos. Chris and Richard were very kind about explaining everything to me, and also allowing me to try out their pianos at leisure.They have a lot of brands that are comparatively little known in the US, and well worth trying. I got to try Schimmels for the first time -- really fantastic pianos. (My favorite of them, at least on the day I visited, was a Wilhelm Schimmel, which is less expensive than a standard Schimmel -- unfortunately that particular piano had been already sold to another customer and not yet delivered!) I also tried a Bosendorfer 185CS. Oh *wow*... to this day, this remains my favorite piano that I have ever tried. (Above Steinway, Bluthner, Fazioli, Steingraeber, etc. etc.) In the end, I resisted the temptation to double my budget.... but it is less expensive than many of its competitors.Their pricing on new pianos, based on comparison to information I found on the Internet, is good across the board and in some cases extremely good.Pianos are very individual, even within the same brand and model, and the piano I fell in love with (and that was within my budget) ended up being one I found elsewhere. But I would have been delighted to do business with Ruggero if it had been one I'd found there; this store offers great pianos sold at competitive prices by wonderful people.
My wife, Buffy and I, purchased a piano from Ruggero Piano recently for our son who has been playing for the past 2 years. We are thrilled with our choice of piano. I personally was thrilled with the wonderful customer service. I could not have asked for better and more comfortable service. From the moment I entered the store, I was warmly and professionally greeted. I was shown several models which may fit our needs. The price was very good, and the quality of piano we chose is fabulous. Even the delivery was done professionally. Ruggero Piano has far exceeded our expectations, and we are so glad that we were referred to your store from other friends of ours who have done business with your store in the past. Thank you for everything!!!
It was with some nervousness that I started searching for a piano for our home, and in my research I was pointed to Ruggero Piano by more than one person. When I finally made a visit to their store, I found out why. Richard Ruggero spent lots of time with me, answering all my questions, discussing options & even showing us the work they do in their shop. I didn't feel any pressure from him at all, but left my first visit with so much more knowledge than when I walked in the door and close to a purchasing decision. A week later we decided to invest in an Estonia he had on consignment & were equally pleased with the service we received as we made the purchase & received the piano for delivery. Now I know personally why Ruggero Piano came so highly recommended to me. A huge thank you to Richard Ruggero, Chris Ruggero, Ashley, Zach & all the other staff who helped us out. We are thrilled with our new (used) piano!
Great place, great service. I felt right at home, which isn't normally like me. It was definitely worth the drive for us, and far better than the competition.
I own a picture framing business and appreciate the difference knowledge, experience and craftsmanship can make. This is what you will find at Ruggero. They have an impressive workshop where they restore pianos, and they know these instruments intimately. I had a question about the Steinway action versus the Schimmel and they were able to take me in the back and show me the differences with examples of pianos they were working on. I dealt with 3 different family and staff members over time and all were enthusiastic, patient and informative about the merits of different models, makers, sizes, etc...I came back several times to try various pianos and found a new grand piano that was right for me. I couldn't be happier. Steinway is not the only name in quality pianos--play everything you can get your hands on and decide for yourself. They were expert guides that made the experience a pleasure.
Ruggero's does an excellent job of helping you make an informed and satisfying purchase. This is achieved by the calm demeanor and expansive knowledge of their family/staff members. Additionally, they have an impressive variety of acoustic, digital, and hybrid pianos. This is the piano specialty shop that you want to visit.
I have been a Ruggero Piano customer for a long time. I am a piano teacher and professional musician. They are committed to excellence, and provide top notch service backed up by warranties and guarantees.