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If you are looking for an awesome piano buying experience then look no further than Ruggero Piano! Richard, Chris, Zach, and staff were all wonderful in helping me select my new grand piano. Everyone was extremely knowledgeable and friendly and there is zero pressure on the customer. My "new" grand piano is actually a completely rebuilt mahogany 1917 Mason & Hamlin Model A; straight from the workshop of Ruggero Piano. I've always wanted a vintage Mason & Hamlin and boy did I hit the jackpot. This instrument is magnificent! I was able to come and play many different pianos over several visits to ensure I found the one I liked. I kept coming back to this Mason & Hamlin. Ruggero Piano exceeded my expectations and it was truly a great customer service experience. Thank you! - Colby Griffin