Customer Reviews

The piano is just as expected and more! The delivery team was timely, polite, and professional. I would highly recommend purchasing a new piano at Ruggero. Thanks again. Cathy

A White-Glove Experience at Ruggero Piano. Purchasing my Yamaha Clavinova CLP-885 from Ruggero Piano was an exceptional experience. From the time I entered their Raleigh showroom, I was met with warmth and professionalism. The opportunity to explore and play various instruments, coupled with the staff’s patience and expertise, made the selection process enjoyable and informative. Chris Ruggero and his team provided thoughtful guidance without any pressure, ensuring I found the perfect piano to meet my needs. The delivery was great, but it was the in-store experience that truly stood out. Being able to interact with the instruments firsthand and receive personalized assistance made all the difference. I highly recommend Ruggero Piano to anyone seeking not just a high-quality instrument but also a top shelf customer service experience. Their dedication to excellence and genuine care for customers is evident.

I’ve not purchased an instrument but I am a piano teacher and rent their concert hall multiple times a year for recitals. They have always been friendly and their showroom is beautiful and clean. The room rental is fairly priced and makes for a wonderful performance experience for my students. I recommend all my students to Ruggero and they’ve had nothing but wonderful things to say about their buying experience.

I had a great experience with Ruggero Piano. I recently purchased a Yamaha Clavinova CLP-835 Digital Upright during their Holiday Sale, and I am really happy with my decision. The price was reduced, and included seamless delivery—the piano arrived fully assembled and even came with headphones. I visited the store twice to make sure I was choosing the right model within my price range, and the staff was incredibly helpful and patient throughout the process. Their knowledge and customer service made the experience smooth and enjoyable. If you're looking for a great selection, fair pricing, and excellent service, I highly recommend Ruggero Piano!

My husband and I recently downsized our living space and there was no longer room for my baby grand piano. Fortunately, Ruggero Piano provided me the perfect replacement with a Yamaha hybrid piano. The rich tones and the touch of the keyboard honestly make me feel like I’m playing Yamaha’s grand piano. And the assistance and understanding Chris Ruggero gave me while I was trying to find a replacement for my baby grand demonstrated to me that the passion his family had for pianos when starting Ruggero pianos is still alive and well. Those of you who consider your piano part of your family will understand how special that is. To me, the combination of Yamaha pianos and Ruggero Pianos is pretty unbeatable.

I could not be happier with my experience with Ruggero Piano. I recently purchased a Yamaha CLP-875R from them to replace my old upright and it is amazing! Ruggero's pricing was better than the big, online retailers and their customer service was unparalleled. Chris and Zach were very helpful through the process and pointed me to several YouTube videos they had made reviewing the features of various models which was super informative. Chris was diligent about follow-up and the logistics of buying and picking up my purchase was seamless. If you are in the market for a new piano and anywhere in the Raleigh-Durham area, it is worth the drive to Ruggero Piano.

Honest, knowledgeable, and helpful. Ruggero has helped us buy and maintain the pianos at our church for more than 10 years. I recommend them to anyone looking for piano maintenance or purchase.

My experience with Ruggero is that if I could give 6 stars, I absolutely would! Ruggero Piano is simply outstanding—from their beautiful showroom to their top-tier customer service. I purchased a stunning Yamaha piano from them, and the entire experience was seamless from start to finish. Their team handled the delivery with the utmost care. They also have provided tuning services with certified piano technicians, who have given me valuable guidance with the care of my piano. Chris, the owner, is not only incredibly kind and knowledgeable but also genuinely passionate about helping customers find the perfect piano. Everyone in the office is equally fantastic, friendly, professional, and always willing to go the extra mile. Their communication, whether by phone, email, or in person, is always prompt, thoughtful, and welcoming, making every interaction a pleasure. If you're looking for a high-quality piano and world-class service, Ruggero Piano is the place to go. I couldn’t be happier with my experience and highly recommend them!

Thank you so much for the kind words and for sharing your experience with us! We're thrilled to hear that you had such a positive experience working with the Ruggero Piano team. It's wonderful to know that we were able to help you find the perfect piano that fits both your needs and your space. We’re always here to support you as you continue your musical journey, and we look forward to assisting with your future upgrades. Enjoy making beautiful music on your new instrument!

It has been an absolute pleasure working with Chris and the entire team at Ruggero Piano over the past few years. The in home tuning service is outstanding. Scheduling is easy and they are good about reminding me when the instrument should get a touch up. The time spent on not only tuning but also inspecting the instrument is really appreciated. Every time the tuner leaves the instrument sounds amazing and is playing better than it did before they arrived. I also rent pianos from Ruggero for events and performances and again they make it so easy with a ton of options for instruments and logistics to make each performance a success. Aside from all these areas of expectations around the services Ruggero Piano provides, they are a family run business and they treat you as such. I’m always met with a kind phone call, timely emails and the willingness to collaborate be it scheduling or a rental which is why they are the ONLY piano company I work with in Central NC.