Reviews & Testimonials

My music teacher said it best: “incredible!” after seeing and hearing my new Yamaha Clavinova CLP-795GP. The delivery was beyond my expectations for carrying that piano up a flight of stairs to my loft. BRAVO!

This is the best place to purchase a piano. It motivated my 10 year old to practice more!

From my initial phone call, I have been thoroughly impressed with the exceptional service provided by Ruggero Piano! Despite not being an actual customer, residing in Grand Rapids, MI, I sought assistance in determining the manufacturing year of my upright Schimmel C120 EM. Remarkably, within minutes, I not only received an answer to my question, but also gained insightful details about my piano. Through a series of exchanged emails, I wanted to express my thanks, and the most fitting way I could think of was by posting a rave review. Chris comes from a place of contribution. Without hesitation, I would entrust Ruggero with the purchase or sale of a piano. Thank you Chris!

We bought a piano from Ruggero a few months ago and could not be more pleased with our experience. We first visited Ruggero in the spring to look at piano options and met with Chris. He was great about showing us the different options within our budget. We took a few months to think about our options and Chris was ready to help us when we were ready to buy in late summer. He walked me through their inventory at the time and we found a piano that has been perfect for my family. He was never pushy about our budget and was great about giving us the time we needed to make a decision. I have spent many hours refreshing my piano playing and my kids have loved playing it as well. Thank you Ruggero! We love our piano!

This was our first time purchasing a piano for our daughter…who started taking lessons at the beginning of COVID. From start to finish, Chris Ruggero made the experience stress-free. Communication was timely and delivery was hassle-free. I would highly recommend choosing Ruggero for purchasing of a piano. Thank you Chris!!

I had fun at Ruggero Piano, and I don't like to shop for anything, especially clothes, BUT....absolutely no pressure from Richard (father) and son (Chris). Other employees were just as gracious, knowledgeable and friendly. I was in and out several times, playing various pianos, learning, listening. Within a week, the digital piano I bought, a Clavinova, was delivered by professional movers, set in place and off to the keys I went. Wonderful service all around.

My positive experiences with Ruggero Piano began 3+ decades ago when Richard first started tuning my pianos and continues today, as his son, John, has taken on this role, also skillfully tuning and maintaining my instruments.

Over the years I have stopped by countless times at Ruggero Piano. Always greeted with warmth and cheerfulness from Richard and his employees, whether it was to buy music, attend workshops, recitals, Raleigh Piano Teacher meetings, Friday Monthly Concerts and best of all ---to buy pianos!

My first piano purchase here was in 2016, when I replaced my aging piano with a lightly used upright in excellent condition. I have enjoyed both  playing this instrument, with its beautiful tone, and using it in my studio.

Richard truly listens to the needs of his customers - informs, advises, puts them at ease, and gives them the time they need to  make the best choice that will make them happy!

This year I made a decision to move up to a grand piano and after looking at different options, found myself returning to Ruggeros. Knowing the careful selection and preparation that goes into all the pianos they sell, I was confident that I would find a quality used grand that would be a joy to play. My grand piano arrived at its "forever home" a few weeks ago and I love everything about it!

A big thank you, Richard & Chris for all your help, as well as all of Team Ruggero-- family, sales staff, office staff, workshop technicians (who did an amazing job on the upgrades I  requested) and of course the careful delivery team! You have all helped make this such a wonderful experience from start to finish!

Gratefully,

EM Pedroza

I arrived at Ruggero Pianos sad and emotional because I had to replace my piano of 62 years. I was unsure where to begin. Richard and Chris clearly saw and understood my situation and were exceptionally helpful as they listened to what I was looking for and provided a comfortable way to get there. They helped me find the perfect piano. I could not be happier. Their knowledge and support is greatly appreciated. It has been a completely positive experience.

I was there for my grandson’s recital. The store is beautiful as are their pianos.

This is my second piano purchase from Ruggero Piano. They have an excellent selection and a very knowledgeable staff. Whether you are looking for a new or used piano you owe it to yourself to visit. I couldn’t be happier with my recent purchase and, when it comes to an upgrade to a grand piano, I will go nowhere else!