Reviews & Testimonials
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I recently went in to Ruggero as an early step in my piano buying process, and the staff were very generous in spending time answering all my questions as well as giving good guidance as to how to start narrowing my search. All the staff there are technicians, so they can answer as specific a question as you can possibly pose. Also, since they have the capability in the store to do any possible technical work on a piano, they make sure all their used pianos will be in great condition as well, so you know you are getting a great product and not gambling on something with potentially serious mechanical issues down the road. Other piano sellers just may not have that capability. I will definitely be back to make my purchase at Ruggero.
Zach was so nice! We were pleased with their customer service and knowledge. Highly recommend!
I have been very happy with all of the work I have sent to Ruggero in the past five years. Excellent craftsmanship!!!
We had a fantastic experience at Ruggero Piano. The team is very knowledgeable and takes extremely good care of their pianos. Chris was incredibly helpful in guiding our family through various options, responsive to any/all questions throughout the process, and very easy work with. We love our Schimmel C189 piano and know that we will be Ruggero customers for years to come!
Ruggero Piano company has taken care of my grand piano since I bought it. They have kept it in excellent condition and tuned regularly. They are dependable - when they say they will be here at a certain time, they show up and do the job thoroughly. If there is ever some particular problem they would explain what needed to be done so I could make the decision. In all aspects, I couldn't ask for a better company to take
care of my piano.
My piano cabinet needed refinishing. Ruggero Piano inspected it and was able to repair the finish and it looks beautiful again. Thank you Ruggero!!
Thank you many times over to the people at Ruggero Piano. I am a musician and moved here 5 years ago. We searched for a piano company to take care of our piano's tuning and we have loved having their tuner in our home. We have also attended concerts at their studio. Please consider them FIRST for your piano selection and service!!
Richard and the team are the best. High quality professionals. Richard has been taking care of my grand piano for over 25 years.
I had great piano buying experience. I started with two piano dealers - one in the NYC area and one local at Ruggero Piano. The transparent and professional answers to all my questions without selling me something I do not want/need - Raleigh store was my choice after an email exchange with Chris Ruggero. Chris is knowledgeable and professional in that field. He showed me exactly what I was looking for. I cannot more highly recommend this to be yours place to buy a piano!
Ruggero's customer service, attention to detail and kindness are such a blessing. Highly recommend them for all of your piano needs.