Customer Reviews

I had been shopping for a previously owned piano for over a year before I went to Ruggero Piano. The entire process was easy and a lot less stressful than I imagined it would be. Richard and Chris were such a pleasure to work with, and the delivery team did a great job. I am so happy with my purchase and glad I went to Ruggero Piano!

Very large selection of pianos and free recitals once a month.

Had issues with my son’s headphones that we received years ago when we purchased piano from here. Gentleman went above and beyond assisting me with a replacement. Great customer service!

Absolute pleasure to deal with this wonderful company. Hired Ruggero to move and store my piano until we purchased a new home. Chris was extremely friendly, professional and helpful throughout each step of the journey and the piano arrived today in immaculate condition. Absolutely recommend!

One of our baby grand pianos had been deemed “end of life” by a prior tuner. We were advised to trash it. It was my husbands childhood PIA o & had sentimental value. We switched to Ruggero for an assessment. Bob Salvato from Ruggero advised he could definitely bring the piano back to life. He spent an entire cleaning, adjusting, replacing strings, adjusting hammers, felt, etc. The piano once deemed “dead” is now restored and sounds like new. We are now Ruggero customers for life. Outstanding!

This family-owned piano store was wonderful from start to finish! Everyone was incredibly kind and patient, taking the time to show us different pianos for my son, who had just started taking lessons, and explaining the unique qualities of each instrument. Although they didn't have the exact Yamaha model we were looking for, they offered us a fantastic deal on another Yamaha that turned out to be a perfect fit. When we picked it up, they even surprised my son with a Yamaha headset and a copy of the K-Pop Demon Hunters piano sheet music after noticing how excited he was about it. Their kindness, generosity, and professionalism made the entire experience truly memorable. We highly recommend them to anyone looking for a piano!

Ruggero Piano provided a Yamaha baby grand rental for our conference and it performed like a concert piano. Everyone loved the sound and quality! Great service and delivery!

Ruggero Piano Company is a very professionally run business. Their choice of pianos is great. Their service is topnotch. The delivery of the piano we purchased was perfect. It came from Raleigh to Shallotte, NC in impeccable time. The gentlemen delivering the piano stayed until everything was in place and in great working order. You can tell when a business cares about its product and its customers! Thank you Chris Ruggero!

Our Steinway is VERY special to us -- we call her "Baby O". If you have a piano that is near and dear to your heart, make sure you contact Ruggero Piano for tuning, moving and/or storage. They are absolutely the BEST. During our recent home renovations, we had Ruggero pick up, store and delivery Baby O -- EVERYTHING was perfect!! Thank you, Chris -- you have an awesome team!

Bob and Connor worked on my 1928 Mason & Hamlin yesterday. They cleaned it thoroughly, replaced strings and made it look and sound like almost new! I can't express how happy I am with the thorough job they did. This family heirloom hasn't played this well since I was a child. I can't believe that this well loved instrument is now functioning and can be used to teach piano lessons again! Thank you Bob and Connor!