Customer Reviews
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It was an amazing experience buying my piano at Ruggero. They were incredibly professional, answered all my questions, and went above and beyond to help me choose the right piano for my child. Their customer service is unbeatable in this area. Knowing that they’ll be there to help if any issues come up later really puts my mind at ease. I highly recommend Ruggero Piano to anyone looking for a piano.
This piano is exactly what I wanted - portable, with realistic enough action. Zach was a great salesperson, fast and to the point.
We've bought two pianos from Ruggero over the last few years and their service has always been outstanding. I highly recommend them to anyone looking for a fantastic piano company in the triangle area!
The Ruggero team has moved and stored my piano twice. They are everything you could ask for - professional, careful, and prompt. The best piano company around!
This is a wonderful place for concerts. The concert hall is very cozy and the people are friendly!
Of the three major piano stores in the Raleigh area, Ruggero wins hands down. Best service, best selection, best people. They went above and beyond for my recent purchase of a used grand piano and I couldn't be happier.
Had an amazing experience buying my piano from Ruggero Piano. The staff were incredibly kind and helpful, and made the whole process smooth and enjoyable. Highly recommend to anyone looking for a piano at any price range they’ll make sure you find one you truly love!
Amazing service and the piano is a dream come true! Selection is second none.
I entrusted my 50 year old Yamaha C3 to Ruggero piano service for new hammers. Richard Ruggero thoroughly evaluated the piano in my home and took the action with him to complete the work. This is a job which involves precision and a great amount of detail. He ensured I got the finest hammers from Germany, completed the restoration in the shop and returned to spend six hours meticulously integrating, regulating, voicing and tuning. The piano sounds and feels as though it has just come from the Yamaha factory. I could not be more pleased. He had to contend with a number of incidentals caused by previous work and did not get up from the bench until he was satisfied that the piano was in exemplary condition. I received skilled service, at a fair price and my instrument is in stellar shape. Moreover, Richard and his staff are professional, courteous and accommodating at every step of this process. I give them my highest recommendation!
My first experience with Ruggero Piano was through a team, including my wife, in their search for a sanctuary piano for a large United Methodist Church in Eastern North Carolina. My wife came home full of compliments about the experience at Ruggero Piano and the team ended up deciding on a completely restored Steinway D, concert grand piano. The work that Ruggero did to restore this piano was magnificent! It looked and sounded new and the team and the entire church were thrilled! Because of their experience, I went with my Winston-Salem church's organist / pianist to Raleigh to visit Ruggero Piano to select a piano for our church. Richard, the owner, and Chris, the general manager were both so helpful and gracious. There was no pushiness at all, simply help when help was needed and plenty of space and freedom for us to try all of the pianos. Their inventory was impressive and we ended up selecting a Yamaha grand piano for the church. We have had the piano for more than a month and everyone is delighted with it! I was so impressed that I went back a third time to select a piano for my home. Again, everyone was friendly, helpful and discrete... in that they allowed space and time to really spend with the instruments. I ended up with a smaller grand piano and it was delivered yesterday. As before, everything was precise, professional and the piano is perfect! Whether you're purchasing for your club, your school, your church or your home, I would urge you to visit Ruggero Piano! As a professional musician, I've worked with many folks in the music business. These folks at Ruggero Piano are the best I've encountered and I will tell everyone I know how fantastic they are! You simply cannot do better if you want a great piano at a competitive price with superb service!!