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After 25 yrs trying to decide whether to convert my Steinway grand or obtain a Yamaha Disklavier...I wanted to hear my piano, not just have a nice piece of furniture...Chris Ruggero made the decision quite simple, and I am thrilled to have a new Disklavier, with connection to my TV and sound system guided by Zack Rowe's excellent technical advice. Although I struggled to part with my 1911 (rebuilt Steinway), the new Yamaha plays and sounds perfect...AND, I can now sit back and listen and enjoy the experience. The people at Ruggero piano can't be beat!
Amazing customer service. There is NO pressure to buy a piano, and the staff not only sell their pianos, they fix and tune them as well. Plus you get a free concert just for shopping there by the sales staff :). They are knowledgeable, friendly, not pushy at all, and really want to you to love your purchase, no matter what your budget. We were shopping with our 7 year old son and I thought it was great how they showed him how to play different things and encouraged him to explore different sounds. This was a fantastic piano shopping experience from start to finish. They don't just sell you a piano, they sell you their name, and they take it seriously and it shows. I highly recommend checking them out first and then seeing what the others offer, as this was an obvious first choice to buy from them after seeing other warehouse piano shops. Their love for music shines through every sale.
They have a large variety of pianos and good prices. They are extremely reliable in all their dealings. I can also buy music at their store through Allen Herther.
Really appreciate the skill, honesty, and integrity of this company!
When we were looking for a great used grand piano, Richard guided us through the process with his expertise and experience, but without gimmicks and any pressure. After the purchase, the follow-up was also excellent. I would highly recommend Richard and the whole staff at Ruggero Piano.
Excellent, precision service with a personal touch. He keeps our Steinway happy. Highly recommended!
Richard Ruggero offers some of the highest level of pianos in today’s market. He and his staff provide quality care by understanding the consumer’s needs, developing personal relationships, and generating professional standards.
I bought a beautiful Yamaha baby grand piano from Ruggero Piano last year. They figured out a financing option that would help me afford the piano I really wanted, and they gave me a generous trade-in value on my old baby grand, too. Their service is excellent, and their manner is friendly and accommodating. I trust them to carry only high-quality instruments, and I would highly recommend them to anyone looking to purchase a new and reliable piano.
I have known Richard Ruggero, who had done some work on my old piano, not only as a superb technician but also as one of the nicest and most honest people in the business. As my old piano is aging out, I have recently been looking for pre-owned Steinways, hoping to find my dream piano. Alas, the good ones are still out my price range, but I had recently heard about Estonia pianos, and contacted Richard Ruggero to see if he had one I could try. Indeed he did! He even placed it in a back room in the configuration I would have it in my living room, next to another piano. I really liked the Estonia, but liked the other piano even better, which turned out to be a Schimmel! Who knew? What I love about Richard and everyone in his shop is that they gave me (and the friends I brought along) ample time to play all the instruments we wanted to, with absolutely NO pressure! They were there to answer any of our questions but otherwise left us alone to play. Knowing how much I loved the (brand new!) Schimmel C 189, and also my budget, Richard was able to make me a wonderful offer, and I could not be happier with the piano! Delivery went smoothly, I’ve been playing it for a week now, and it seems to just get better and better! I am so grateful, knowing that I will have Richard and his staff to take care of my piano for as long as it lives here with me!
As an established piano teacher in Cary, I have sent many students and their families to Ruggero Pianos in Raleigh to purchase either a first piano or an upgrade. Ruggero does not disappoint! They have been attentive to the needs of the student and been conscious of the family budget. I count on Ruggero to help my studio build quality players by providing great pianos (both new and used) professional follow-up in tuning and warranty, and timely delivery. I always tell my students to go to Ruggero FIRST. They have a wide selection of new and used pianos and their prices are competitive. Many thanks Richard and Chris!