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We recently used Ruggero Piano's rental services for our intimate dinner reception wedding at a local restaurant. Their team was so helpful throughout the process of selecting which instrument met our needs and determining what would create the best experience for our guests. Their delivery team was extremely responsive and prompt - which helped keep our fast-paced timeline on schedule. Our pianist loved playing on such a beautiful instrument and our guests raved about how perfect the evening was. The piano also served as the perfect backdrop for photos throughout the night!
Purchased a new Yamaha Grand piano from them this month. Great service, very pretty in every way. Delivery was flawless. An exceptional experience.
I recently had Ruggero Piano tune my piano again--this is the third year in a row. When they first came, it had been years since the piano had been tuned, and the sound after was simply lovely. So I have them back now once a year, and they do the same splendid job each time. It really makes a difference to keep that tuning in shape. And I love their professionalism -- this time it's during the Covid crisis and the tuner work a mask, practiced socially distancing and was overall very careful coming into my home. They really are the best--I wouldn't call on anyone else.
We came to look for a piano for our Church. We were made to feel very welcomed. The salesman was very polite and professional. The atmosphere was warm and Christian. He took time to help us in finding what we needed for our small Church. The priced worked out for the model we chose was wonderful and fell well within the range that was budgeted. I highly recommend Ruggero Piano to anyone.
What can I say...I learned so much about pianos every time I visited the store, and they were patient to educate, explain, and answer my many questions. It was a low-pressure environment with the opportunity to play pianos throughout the store as needed in order to narrow down to my preferred tone, feel, etc. The process is very much focused on matching you with the best piano for you, instead of trying to maximize revenue for the business. They're truly trying to help people enjoy the instrument they choose for years to come. Last, I will speak to the customer service: after an unfortunate and unexpected personal circumstance that would have delayed delivery, they offered to move the piano post-delivery, truly showing customer service beyond expectations, and very touching in these stressful pandemic days. Lifelong customer here.
I have wanted a grand for many years, and Zach at Ruggero was very informative in helping me pick out the perfect one for my home. He gave me helpful information and suggestions, and allowed all the time I needed to play the instruments I wanted to play in the store. The customer service from when we walked in until the delivery guys left has been superior. Chris Ruggero and I stayed in contact via email before, during, and after my purchase. I would definitely recommend Ruggero Piano to anyone who is considering the purchase of a piano.
I have been a customer of the Ruggero Piano Company for over 15 years. I cannot recommend them highly enough. Richard Ruggero is an excellent tuner and technician. Over the years I have sold pianos to them, and purchased pianos from them (Grands and Uprights). The quality of their showroom pianos is wonderful. This is also an excellent company if you need a piano to be refurbished or rebuilt. I have recommended the Ruggero company to all my students over the years. Besides quality, I have also experienced how knowledgeable, professional and friendly everyone in the company is. It is a joy to be a customer. Ruggero Piano company should get 10 Stars!
Since moving to NC several years ago, I have trusted Richard implicitly with the tuning, voicing and regulation of my Steinway D. He is knowledgable, experienced and has a great ear for both the instrument and its owner.
Great work picking up and storing our baby grand piano. Reasonable price.
Manifold Recording has John Ruggero on speed-dial when our clients need to play a well-tuned piano for their recording session.