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I recently found my way to Ruggero Piano in Raleigh, North Carolina, in order to purchase a Clavinova for my church choir room. It was my first visit to their shop which was very convenient and easy to get to from I-540. I was warmly greeted, and found everyone there to be welcoming, very friendly, knowledgable and professional. Making my purchase was very easy, and there was a seemingly complete selection from which to choose. Their delivery/installation team was prompt, polite and professional.As a Juilliard-trained pianist, I was also quite interested in their stock of 'real' pianos, and Mr. Ruggero was kind enough to give me a tour of their facility which includes several showrooms, a workshop, and "Bösendorfer Hall," a room containing a large concert piano available to area pianists, teachers and students for recitals and recording. Ruggero PIano impressed me as far more than just a place to buy a piano; it struck me as a company and people dedicated to the art of the piano. I would give Ruggero PIano the highest recommendation without hesitation. - Thomas Brown