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After 25 yrs trying to decide whether to convert my Steinway grand or obtain a Yamaha Disklavier...I wanted to hear my piano, not just have a nice piece of furniture...Chris Ruggero made the decision quite simple, and I am thrilled to have a new Disklavier, with connection to my TV and sound system guided by Zack Rowe's excellent technical advice. Although I struggled to part with my 1911 (rebuilt Steinway), the new Yamaha plays and sounds perfect...AND, I can now sit back and listen and enjoy the experience. The people at Ruggero piano can't be beat! - Dr. John Sherm