I thoroughly enjoyed my experience with the Ruggeros. On my first visit I was shown around the showroom but also immediately taken in back to see their shop and the extensive set of pianos they were working on refurbishing. After a bit of history on an old grand they were rebuilding and some general education on piano we started talking about my interests and background in technology and Mr Ruggero immediately showed me a Trans-acoustic Yamaha. It was astounding and truly piqued my interest but was unfortunately out of my price range. We switched to looking at a few other options based on my budget and interests. After some further discussion they let me enjoy playing different pianos in the showroom to get an additional feel for differences between the brands and levels of pianos they offered. We finally sat down with his Son to discuss what I was looking for and the prices. They said they’d work up some quotes and send them over. Well to my surprise they also sent over a quote for the Trans-acoustic and work with me to get it within a cost range I was willing to pull the trigger on. I now am thoroughly enjoying my new U1 Trans-acoustic and couldn’t be happier with the quality, cost, service and support from the Ruggeros. It truly has been a great experience. - Joe Sewell
